{"id":3,"date":"2021-04-02T21:57:20","date_gmt":"2021-04-02T21:57:20","guid":{"rendered":"https:\/\/seracomex.com\/?page_id=3"},"modified":"2021-09-24T17:10:34","modified_gmt":"2021-09-24T22:10:34","slug":"aviso-de-privacidad","status":"publish","type":"page","link":"https:\/\/seracomex.com\/en\/aviso-de-privacidad\/","title":{"rendered":"Notice of Privacy"},"content":{"rendered":"
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PERSONAL DATA TREATMENT POLICY<\/strong><\/p>\n

En cumplimiento a lo dispuesto en la Ley Estatutaria 1581 de 2012 y sus Decretos Reglamentarios, la empresa SERACOMEX SAS.<\/strong> establece las Pol\u00edticas aplicables para el Tratamiento y Protecci\u00f3n de Datos Personales en la organizaci\u00f3n.<\/p>\n

1. IDENTIFICATION OF THE DATA CONTROLLER<\/strong><\/p>\n

    \n
  • NOMBRE DE LA EMPRESA: SERACOMEX SAS<\/strong>., sociedad comercial identificada con NIT. No. 800.230.052-1 se constituye como una empresa colombiana, con el objeto social de: (I) transporte de carga mar\u00edtimo y de cabotaje, (ii) transporte a\u00e9reo internacional de carga, y (iii) actividades de consultor\u00eda de gesti\u00f3n.<\/li>\n
  • ADRESS: AC 26 NO. 85 D 55 LC 135.<\/li>\n
  • WEBSITE: www.seracomex.com<\/li>\n
  • PHONE NUMBER: 4161611<\/li>\n<\/ul>\n

    2. PURPOSE<\/strong><\/p>\n

    La presente Pol\u00edtica establece las directrices generales para la protecci\u00f3n y el tratamiento de datos personales al interior de SERACOMEX SAS<\/strong>., permitiendo de esta manera fortalecer el nivel de confianza entre Responsables y Titular con relaci\u00f3n al tratamiento de su informaci\u00f3n; Informar al Titular las finalidades y transferencias a que son sometidos sus datos personales y los mecanismos y formas para el ejercicio de sus derechos.<\/p>\n

    3. SCOPE<\/strong><\/p>\n

    Esta Pol\u00edtica de Protecci\u00f3n de Datos Personales ser\u00e1 aplicada a todas las Bases de Datos y\/o Archivos que incluyan Datos Personales que sean objeto de Tratamiento por parte de SERACOMEX SAS.<\/strong> como Responsable del tratamiento de Datos Personales.<\/p>\n

    4. CONCEPTS<\/strong><\/p>\n

      \n
    • Habeas Data: The right every subject has to know, update and rectify their personal information stored in files and Databases of natural or public nature.<\/li>\n
    • Personal Data: Any information related to an identified or identifiable natural person.<\/li>\n
    • Database: Organized set of Personal Data subject to Processing by the Data Controller. <\/li>\n
    • Data Processing: Any operation or set of operations about personal data such as data collection, data storage, data use, data circulation or data suppression.<\/li>\n
    • Consent of the data subject: Previous consent, expressed and stated by the Subject to carry out Data Processing.<\/li>\n
    • Privacy Notice: The physical, electronic, or in any other unknown format document which made available to the Holder for the processing of the Personal Data.<\/li>\n
    • Owner: Natural person whose personal data are subject to Treatment<\/li>\n
    • \u2022 Successor: Person who by succession or transmission acquires the rights of another person.<\/li>\n
    • Data Controller: Natural or legal person, public or private, that by him\/her self or in association with others, decides on the database and\/or the Processing of the Data.<\/li>\n
    • Data Processor: Natural or legal person, public or private who processes personal data only on behalf of the controller.<\/li>\n<\/ul>\n

      5. APPLICABLE GUIDING PRINCIPLES IN TERMS OF PERSONAL DATA<\/strong><\/p>\n

      Regarding Personal Data privacy, the following guiding principles will be applied:<\/p>\n

      a)\tPrinciple of legality in terms of Personal Data Processing: The Treatment referred to in this law is a regulated activity that must be subject to what is established in it and in the other provisions that develop it.<\/p>\n

      b)\tPrinciple of finality: Personal Data may only be processed for specified and explicitly stated purposes according to the Constitution and the Law, which must be informed to the Data Subject.<\/p>\n

      c)\tPrinciple of freedom: Data Processing can only be done under previously expressed and stated consent by the Data Subject. Personal Data can not be obtained or placed in circulation without previous consent, or in absence of legal or judicial mandate that relieves the consent.<\/p>\n

      d)\tPrinciple of clarity or quality: Personal Data subject to Processing must be veracious, complete, exact, updated, verifiable and comprehensible. It is absolutely forbidden to exercise Data Processing from partial, incomplete and\/or fractioned Data.<\/p>\n

      e)\tPrinciple of transparency: Under the applicable data protection legislation, the Subject is entitled, at any time, to request access to the personal data that is processed about him\/her from the Data Controller.<\/p>\n

      f)\tPrinciple of access and restricted circulation: Data Processing is subject to the limits that derive from the Personal Data nature, and from the dispositions from the present Law and Constitution. For that matter, Data Processing will only be done by people authorized by the subject and\/people expected in the present law.<\/p>\n

      Personal Data, excluding public information, will not be available on the Internet or other media, except if the access is controlled to provide restricted knowledge only to the Subjects or third parties authorized according to the present law.<\/p>\n

      g)\tPrinciple of security: Personal Data will be safeguarded with a high level of security and the Data Controller has to this end taken appropriate technical and organizational security measures to protect personal Data from unauthorized access, amendment, dissemination or destruction.<\/p>\n

      h)\tPrinciple of confidentiality: Every single person that intervenes in Personal Data Processing that is not of public nature, is in the obligation of assuring the reservation of the information, even after terminated his\/her relation with any of the labors regarding the Processing. He\/she can only supply Personal Data when doing so corresponds to the development of authorized tasks in the present law and according to the terms.<\/p>\n

      6.\tRIGHTS OF THE SUBJECTS<\/strong><\/p>\n

      Personal Data Holders shall have the following wrights, and those granted by the Law:<\/p>\n

      a)\tYou are entitled, at any time, to request access to the personal data that is processed about you, to update it, rectify it, and to have erroneous personal data corrected by the Data Controller. This right can be exercised, amongst others, with partial, inconclusive, incomplete, fractioned or mistaken Data, or those which are expressively prohibited to be subject to Processing or not authorized;<\/p>\n

      b)\tYou are entitled, at any time, to request proof of the previous consent granted to the Data Controller, except when openly presented as a requirement for the Processing, in accordance with the provisions of the article number 10 of the present law;<\/p>\n

      c)\tYou have the right to be informed by the Data Controller and by previous request, about the use given to your Personal Data.<\/p>\n

      d)\tYou are entitled, at any time, to lodge a complaint with the Industry and Commerce Superintendence if you consider that your personal data has been processed in contravention of the applicable data protection legislation.<\/p>\n

      e)\tYou have the right to revoke and\/or request the suppression of any Personal Data when in Processing, any of the principles, wrights and constitutional and legal guaranties are not followed by the rule. The revoke and\/or suppression of any Personal Data will only proceed when the Industry and Commerce Superintendence has determined that the Data Processing executed by the Data Controller has incurred in conducts contrary to the legislation and to the Constitution.<\/p>\n

      f)\tYou have the right to get free access of your Personal Data that has been subject to Processing.<\/p>\n

      6.1.\tMECANISMS TO EXCERSISE THE RIGHTS OF THE SUBJECTS<\/strong><\/p>\n

      The Subject is entitled to exercise his\/her rights by contacting the entity trough strict communication directed to the area in charge or Personal Data Protection, the ADMINISTRATIVE DEPARTMENT. The communication can be done through the following e-mail: documentos@seracomex.com , or by written correspondence settled in AV CALLE 16 No. 85D-55 LC 135 in the city of Bogota.<\/p>\n

      7.\tCONSENT OF THE DATA SUBJECT<\/strong><\/p>\n

      Without detriment to the derogations determined by the Statuary Law 1581 of 2012, by general constitution in the Processing of Personal Data, SERACOMEX LETDA. will gather the previous and stated consent from the Subject, which can be obtained by any medium that can be subject for further consultation. SERACOMEX SAS<\/strong>. recolectar\u00e1 la autorizaci\u00f3n previa e informada del Titular, la cual podr\u00e1 ser obtenida por cualquier medio que pueda ser objeto de consulta posterior.<\/p>\n

      7.1.\tEvents in which previous consent is not needed<\/strong><\/p>\n

      Consent of the Subject will not be needed when it comes to:<\/p>\n

      a)\tInformation required by a public or administrative entity in function of its legal purposes or by judicial order;<\/p>\n

      b)\tData of public nature;<\/p>\n

      c)\tMedical or sanitary emergency cases;<\/p>\n

      d)\tData processing authorized by law for historic, statistical or scientific terminations;<\/p>\n

      e)\tData related to Civil Registry.<\/p>\n

      8. DEBERES DE SERACOMEX SAS. COMO RESPONSABLE DEL TRATAMIENTO DE DATOS PERSONALES<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. como Responsables del Tratamiento de datos personales, cumplir\u00e1 los siguientes deberes:<\/p>\n

      a)\tGuarantee the Subject, in every time, the full wright to exercise habeas data.<\/p>\n

      b)\tRequest and keep, in the conditions stated by Law, a copy of the respective previous consent granted by the Subject.<\/p>\n

      c)\tInform properly to the Subject about the Data recollection purpose and the wrights that assist him\/her by virtue of the given consent.<\/p>\n

      d)\tKeep the information under the highest security conditions needed to prevent disturbance, loss, consultation, use or unauthorized access.<\/p>\n

      e)\tGuarantee that the information provided to the Data Controller is veracious, complete, exact, updated, probable and comprehensible.<\/p>\n

      f)\tUpdate the information, communicating in a timely manner to the Processing Controller about all the latest changes made regarding the Data that was previously supplied and adopt the necessary measures to guarantee the constant update of the information.<\/p>\n

      g)\tRectify any incorrect data and communicate it to the Data Controller.<\/p>\n

      h)\tProvide the person in charge of the Data Processing, as the case may be, only data whose processing is previously authorized in accordance with the provisions of this legislation.<\/p>\n

      i)\tRequire the Processing Controller, at all times, to respect the security and privacy conditions of the Subject\u2019s information.<\/p>\n

      j)\tProcess the queries and claims formulated, in the terms indicated by the Statuary Law 1581 of 2012.<\/p>\n

      k)\tAdopt an internal policies and procedures manual to guarantee adequate compliance with the Law, especially for the attention of queries and complaints.<\/p>\n

      l)\tInform the Processing Controller when certain information is under discussion by the Subject, once the claim has been submitted and the respective process has not been completed.<\/p>\n

      m)\tInform at the request of the Subject about the use given to their data.<\/p>\n

      n)\tInform the data protection authority when there are violations of the security codes and when there are risks in the administration of the personal data from the Subjects.<\/p>\n

      o)\tComply with the instructions and requirements issued by the Commerce and Industry Superintendence.<\/p>\n

      9.\tSPECIFIC POLICIES FOR PERSONAL DATA PROCESSING<\/strong><\/p>\n

      9.1.\tProcessing of Personal Data from the Staff<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos personales de sus Trabajadores y Contratistas los cuales son calificados por la compa\u00f1\u00eda como de reserva, y solo ser\u00e1n revelados por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Personal Data from employees of the company is used for the following purposes:<\/p>\n

      a) Fulfil the duties imposed by the Colombian employment law to the employees, and\/or the orders issued by competent Colombian authorities.<\/p>\n

      b) Issue certifications regarding the existing relationship between Data Subject and the company.<\/p>\n

      c) Comply with the obligations imposed to the company as an employer, regarding the Occupational Health and Safety standards, and the entitled Occupational Health Management System.<\/p>\n

      d) Manage the functions developed by the employees.<\/p>\n

      e) Consult Memorandums or warning calls.<\/p>\n

      f) Develop and apply the corresponding disciplinary procedure.<\/p>\n

      g) Contact family members in case of emergency.<\/p>\n

      SERACOMEX SAS<\/strong>. almacena los datos personales de sus empleados, incluidos los que hayan sido obtenidos en desarrollo del proceso de selecci\u00f3n, y los conserva en una carpeta identificada con el nombre de cada uno de ellos.<\/p>\n

      A tal carpeta solo tendr\u00e1 acceso y ser\u00e1 tratada por el \u00c1rea de Recursos Humanos, con la finalidad de administrar la relaci\u00f3n contractual entre SERACOMEX SAS<\/strong>. y el empleado.<\/p>\n

      As\u00ed mismo, contar\u00e1 con elevados sistemas de seguridad para el manejo de aquellos datos sensibles y su reserva, en el entendido que tales datos sensibles solo ser\u00e1n usados por SERACOMEX SAS.<\/strong>, para los fines antes mencionados.<\/p>\n

      Terminada la relaci\u00f3n laboral, SERACOMEX SAS.<\/strong> proceder\u00e1 a almacenar todos los datos personales que haya obtenido del proceso de selecci\u00f3n y la documentaci\u00f3n generada en desarrollo de la relaci\u00f3n laboral, en un archivo central con acceso restringido, sometiendo en todo momento la informaci\u00f3n a medidas y niveles de seguridad adecuados, dado que la informaci\u00f3n laboral pueda contener datos de car\u00e1cter sensible.<\/p>\n

      In any case, the information will not be subject to processing for a period greater than twenty (20) years starting from the termination of the employment relationship, or according to legal or contractual circumstances that make the processing of the information necessary.<\/p>\n

      9.2. SHAREHOLDER PERSONAL DATA PROCESSING<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos personales de sus Accionistas y los almacena en una base de datos la cual es calificada por la compa\u00f1\u00eda como de reserva, y que solo ser\u00e1 revelada por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Las finalidades para las cuales son utilizadas los datos personales de los Accionistas de SERACOMEX SAS<\/strong>. ser\u00e1n:<\/p>\n

      a)\tAllow the exercise of the duties and private wrights in the quality of Shareholder;<\/p>\n

      b) Enviar invitaciones a eventos programados por la empresa y en general contactar al Accionista;<\/p>\n

      c)\tIssue certifications regarding the relation between the Data Subject and Society;<\/p>\n

      d)\tThe rest of the purposes stated specifically in the authorizations issued by the Shareholders.<\/p>\n

      In any case, the information will not be subject to Data Processing for a period greater than the time the person is Shareholder to the company, and the additional time required according to legal or contractual circumstances that make Data Processing necessary.<\/p>\n

      Finally, access to the personal information will be granted under the terms of the Code of Commerce and the rest of the norms that regulate the matter.<\/p>\n

      9.3 DATA PROCESSING OF VENDORS<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos personales de sus Proveedores y los almacena en una base de datos la cual es calificada por la compa\u00f1\u00eda como de reserva, y solo ser\u00e1 revelada por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Las finalidades para las cuales son utilizadas los datos personales de los Proveedores de SERACOMEX SAS<\/strong>. ser\u00e1n:<\/p>\n

      a.\tSending invitations to hire, and management performance for pre-contractual, contractual and post- contractual phases.<\/p>\n

      b.\tSending invitations to events scheduled by the Company or its allies.<\/p>\n

      c.\tThe rest of the purposes stated specifically in the authorizations granted by the Vendors themselves.<\/p>\n

      SERACOMEX SAS<\/strong>. solo recaudar\u00e1 de sus proveedores los datos que sean necesarios, pertinentes y no excesivos para la finalidad de selecci\u00f3n, evaluaci\u00f3n y ejecuci\u00f3n del contrato a que haya lugar.<\/p>\n

      La recolecci\u00f3n de los datos personales de empleados de los proveedores por parte de SERACOMEX SAS.<\/strong>, tendr\u00e1 en todo caso como finalidad verificar la idoneidad moral y competencia de los empleados; es decir, una vez verificado este requisito, SERACOMEX SAS<\/strong>. devolver\u00e1 tal informaci\u00f3n al proveedor, salvo cuando se autorice expresamente su conservaci\u00f3n.<\/p>\n

      9.4. PERSONAL DATA PROCESSING FROM THE CUSTOMERS<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos personales de sus Clientes y los
      almacena en una base de datos la cual es calificada por la compa\u00f1\u00eda como de reserva, y solo ser\u00e1 revelada por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Las finalidades para las cuales son utilizadas los datos personales de los Clientes de SERACOMEX SAS<\/strong>. ser\u00e1n:<\/p>\n

      a)\tManagement performance for pre-contractual, contractual and post- contractual phases.<\/p>\n

      b)\tTo send invitations to events scheduled by the Company.<\/p>\n

      c)\tBear out any requirement in the occasion of the development of the held contract.<\/p>\n

      d)\tComply with the object of the held contract.<\/p>\n

      e)\tVerify cases of non-compliance by any of the parties.<\/p>\n

      f)\tGeneral bonding of each client.<\/p>\n

      g)\tCarry out customer loyalty activities and marketing operations.<\/p>\n

      9.5. PERSONAL DATA PROCESSING FROM VIDEO SURVEILLANCE RECORD<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos biom\u00e9tricos contenidos en sus C\u00e1maras de Vigilancia y los almacena en una base de datos la cual es calificada por la compa\u00f1\u00eda como de reserva, y solo ser\u00e1 revelada por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Las finalidades para las cuales son utilizadas los datos personales contenidos en las C\u00e1maras de Vigilancia de SERACOMEX SAS<\/strong>. ser\u00e1n:<\/p>\n

      a)\tGuarantee security in the work environment.<\/p>\n

      b)\tAllow suitable work environments for the safe development of the company\u2019s work activities.<\/p>\n

      c)\tControl de entry, stay and exit of employees and contractors in the company\u2019s facilities.<\/p>\n

      Para cumplir con el deber de informaci\u00f3n que le corresponde a SERACOMEX SAS.<\/strong> como administrador de datos personales, la empresa implementar\u00e1 Avisos de Privacidad en las zonas en donde se realice la captura de im\u00e1genes que impliquen tratamiento de datos personales.<\/p>\n

      In any case, the information will not be processed for a period exceeding ten (10) days from its collection in accordance with the legal or contractual circumstances that make the handling of the information necessary.<\/p>\n

      9.6. PROCESSING OF PERSONAL DATA FOR ENTRY CONTROL<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. recolecta los datos personales de sus visitantes y los almacena en una base de datos la cual es calificada por la compa\u00f1\u00eda como de reserva, y solo ser\u00e1 revelada por la empresa con la expresa autorizaci\u00f3n del titular o cuando una Autoridad Competente lo solicite.<\/p>\n

      Las finalidades para las cuales son utilizadas los datos personales de quienes ingresan a las instalaciones de SERACOMEX SAS<\/strong>., y a las instalaciones de los clientes de la empresa ser\u00e1n:<\/p>\n

      a)\tEnsure entry to the company\u2019s facilities to people who have the authorization of free transit and restrict the passage to those who are not authorized.<\/p>\n

      b)\tGuarantee safety in the guarded environments.<\/p>\n

      c)\tAllow suitable work environments for the safe development of activities within the company.<\/p>\n

      In any case, the information will not be processed for a period exceeding three (3 years) from its collection in accordance with the legal or contractual circumstances that make the handling of the information necessary.<\/p>\n

      10.\tINTERNATIONAL TRANSFER AND TRANSMISSION OF PERSONAL DATA<\/strong><\/p>\n

      La empresa actualmente no realiza Transmisi\u00f3n o Transferencia internacional de datos personales. En el evento que la empresa decida realizar la Transferencia Internacional de datos personales, adem\u00e1s de contar con la autorizaci\u00f3n expresa e inequ\u00edvoca por parte del Titular, SERACOMEX SAS<\/strong>. se asegurar\u00e1 que la acci\u00f3n proporcione los niveles adecuados de protecci\u00f3n de datos y atienda a los requisitos fijados en Colombia por la Ley Estatutaria 1581 de 2012 y sus decretos reglamentarios. De otro lado, cuando SERACOMEX SAS.<\/strong> decida realizar Transmisi\u00f3n Internacional de datos, podr\u00e1 hacerlo sin autorizaci\u00f3n de los titulares, siempre y cuando garantice la seguridad de la informaci\u00f3n, confidencialidad y las condiciones que regulen en alcance del tratamiento de los datos, de acuerdo al art\u00edculo 10 de la Ley 1581 de 2012.<\/p>\n

      11.\tDATA OF CHILDREN AND ADOLESCENTS<\/strong><\/p>\n

      SERACOMEX SAS<\/strong>. no realiza el Tratamiento de Datos Personales de menores de Edad. Sin embargo, en el momento que lo hiciere, la empresa garantizar\u00e1 el respeto de los derechos de los ni\u00f1os, ni\u00f1as y adolescentes, los cuales priman en todo caso, y recolectar\u00e1 en todos los casos la respectiva autorizaci\u00f3n para su tratamiento.<\/p>\n

      12.\tPROCEDURE FOR THE ATTENTION OF INQUIRIES, CLAIMS AND PETITIONS<\/strong><\/p>\n

      12.1.\tQueries<\/strong><\/p>\n

      Los Titulares o sus causahabientes podr\u00e1n consultar la informaci\u00f3n personal del Titular que repose en SERACOMEX SAS.<\/strong> quien se encargar\u00e1 de suministrar toda la informaci\u00f3n contenida en el registro individual o que est\u00e9 vinculada con la identificaci\u00f3n del Titular.<\/p>\n

      Once the inquiry has been received by the company, it will be attended within a maximum term of ten (10) business days from the date of receipt.<\/p>\n

      When it is not possible to attend the consultation within said term, the interested party will be informed, stating the reasons for the delay and indicating the new date that the consultation will be attended, which in no case may exceed five (5) business days following the expiration of the first term.<\/p>\n

      12.2.\tCLAIMS<\/strong><\/p>\n

      El Titular o sus causahabientes que consideren que la informaci\u00f3n contenida en una base de datos debe ser objeto de correcci\u00f3n, actualizaci\u00f3n o supresi\u00f3n, o cuando adviertan el presunto incumplimiento de cualquiera de los deberes contenidos en esta ley, podr\u00e1n presentar un reclamo ante SERACOMEX SAS.<\/strong> el cual ser\u00e1 tramitado bajo las siguientes reglas:<\/p>\n

      1. El reclamo se formular\u00e1 mediante comunicaci\u00f3n escrita dirigida a SERACOMEX SAS.<\/strong>, con la identificaci\u00f3n del Titular, la descripci\u00f3n de los hechos que dan lugar al reclamo, la direcci\u00f3n, y acompa\u00f1ando los documentos que se quiera hacer valer.<\/p>\n

      If the claim is incomplete, the interested party will be required within five (5) days of receiving the claim to correct the faults. After two (2) months from the date, without the applicant submitting the required information, it will be understood that the claim has been withdrawn.<\/p>\n

      En caso que SERACOMEX SAS<\/strong>. reciba un Reclamo del cual no sea competente para resolverlo, la empresa dar\u00e1 traslado a quien efectivamente corresponda en un t\u00e9rmino m\u00e1ximo de dos (2) d\u00edas h\u00e1biles e informar\u00e1 al Titular.<\/p>\n

      2.\tOnce the complete claim is received, the company will include in the respective database a legend that says \u201cclaim in process\u201d and the reason for it, within a period of no more than two (2) business days. The company will keep the given legend in the data under discussion until the claim is received.<\/p>\n

      3.\tThe maximum term to attend the claim will be 15 business days from the day following the date of receipt. When it is not possible to attend the claim within the given term, the company will inform the Holder of the reasons for the delay and the new date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.<\/p>\n

      12.3.\tProcedure requirement<\/strong><\/p>\n

      The Owner or the successor in title may only file a complaint with the Superintendence of Industry and Commerce once they have exhausted the process of Consultations or Claims directly with the company.<\/p>\n

      12.4.\tREQUEST FOR UPDATE AND\/OR RECTIFICATION<\/strong><\/p>\n

      SERACOMEX SAS.<\/strong> rectificar\u00e1 y actualizar\u00e1, a solicitud del titular, la informaci\u00f3n que sea inexacta o se encuentre incompleta, atendiendo al procedimiento y los t\u00e9rminos antes se\u00f1alados, para lo cual el Titular deber\u00e1 allegar la solicitud seg\u00fan los canales dispuestos por la compa\u00f1\u00eda, indicando la actualizaci\u00f3n y rectificaci\u00f3n del dato y a su vez deber\u00e1 aportar la documentaci\u00f3n que soporte tal petici\u00f3n.<\/p>\n

      12.5.\tREVOCATION OF AUTHORIZATION AND\/OR DELETION OF DATA<\/strong><\/p>\n

      The owner may revoke at any time the consent or authorization given for the processing of their personal data, as long as there is no impediment enshrined in a legal or contractual provision.<\/p>\n

      As\u00ed tambi\u00e9n el Titular tiene derecho a solicitar en todo momento a SERACOMEX SAS.<\/strong>, la supresi\u00f3n o eliminaci\u00f3n de sus datos personales cuando:<\/p>\n

      a)\tHe\/she considers that the personal data is not being treated in accordance with the principles, duties and obligations provided in the current regulation.<\/p>\n

      b)\tWhen the personal data is no longer necessary or relevant for the purpose for which they were obtained initially.<\/p>\n

      c)\tWhen the time necessary for the fulfillment of the purposes for which they were obtained has been completed.<\/p>\n

      Such deletion implies the total or partial elimination of personal information, in accordance with what is requested by the owner in the records, files, databases or treatments carried out by SERACOMEX LTDA. SERACOMEX SAS<\/strong>.<\/p>\n

      El derecho de cancelaci\u00f3n no es absoluto y por lo tanto SERACOMEX SAS.<\/strong> podr\u00e1 negar revocatoria de autorizaci\u00f3n o eliminaci\u00f3n de los datos personales en los siguientes casos:<\/p>\n

      a)\tThe owner has a legal or contractual duty to remain in the database.<\/p>\n

      b)\tThe elimination of data hinders administrative judicial actions related to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions.<\/p>\n

      c)\tThe data is necessary to protect the legally protected interests of the owner; to carry out an action based on the public interest, or to comply with an obligation legally acquired by the owner.<\/p>\n

      13. POLICY MODIFICATION<\/strong><\/p>\n

      The entity reserves the right to modify the personal data treatment policy at any time. However, any modification will be communicated in a timely manner to the Holders of the personal data through the usual means of contact ten (10) business days prior to its entry.<\/p>\n

      In the event that a holder does not agree with the new policies and with valid reasons that constitute a fair cause for not continuing with the authorization for the processing of personal data, the holder may request the company to withdraw their information through the channels indicated in chapter 11. However, the holders may not request the withdrawal of their personal data when the company has a legal or contractual duty to process the data.<\/p>\n

      14. VALIDITY<\/strong>
      This Policy is effective as of the first of June, 2017.<\/p>\n

      \n
       <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      POL\u00cdTICA DE TRATAMIENTO DE DATOS PERSONALES En cumplimiento a lo dispuesto en la Ley Estatutaria 1581 de 2012 y sus Decretos Reglamentarios, la empresa SERACOMEX SAS. establece las Pol\u00edticas aplicables para el Tratamiento y Protecci\u00f3n de Datos Personales en la organizaci\u00f3n. 1. IDENTIFICACI\u00d3N DEL RESPONSABLE NOMBRE DE LA EMPRESA: SERACOMEX SAS., sociedad comercial identificada con […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/seracomex.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}